Services
Website Rescue
Your developer vanished, the site still runs, and you can’t get into any of it. That’s fixable, and you’re far from the first person it’s happened to.
A rescue starts by finding out exactly what you have and what you can still reach, then getting the keys to your domain, hosting, and site back in your own name. Sometimes that means recovering access. Sometimes it means a clean rebuild on accounts that are yours from the first day. Either way, you end up owning your site.
Where we start
Before anything gets rebuilt or quoted, I take inventory. This is a Site Triage: a few hours of investigation to find out what platform you’re on, what you’re running, who actually owns the domain and hosting, and what condition the site is in. You get a plain-language read of what you have, what’s broken or at risk, and what fixing it would take.
It’s the same first step I’d want if I were in your seat. You can’t make a smart call about recovering or rebuilding until someone tells you the truth about what’s there.
What you get
- A full inventory in plain language. Platform, versions, host, and the access situation: who owns the domain, the hosting, the admin login, and the other accounts your site leans on.
- An honest read on access. What you can recover, what’s going to be a fight, and what’s gone. No promises about logins I haven’t seen yet.
- A recommended next step. Recover, migrate, rebuild, or leave it alone for now, even if the honest answer is “you’re in better shape than you thought.”
- A quick read on the rest. A surface-level look at accessibility and performance while I’m in there, so you know if anything else needs attention.
How a rescue works
Every rescue starts with that triage, because the right move depends entirely on what we find.
- If your accounts are recoverable, I work with you to get the domain, hosting, and admin access transferred into your own name. (Whether that’s possible depends on how the previous setup was done. The triage tells us.)
- If the site is sound but you’re locked out, the fix is often access, not a rebuild. You keep the site you have, in accounts you control.
- If the site is stuck on a platform you can’t operate, or built so you can only change it through someone else, the better path is a clean rebuild on WordPress with the block editor, no page-builder lock-in, and a full handover so you can run it yourself.
Whatever we do, the goal is the same: you walk away owning every key.
What I don’t claim
I’d rather be straight with you than promise something I can’t deliver.
I can’t promise to recover access to accounts I haven’t seen yet. If your old developer registered your domain under their own name and won’t release it, that’s a real situation, and the triage is how we find out what your options actually are. What I can promise is an honest inventory and a clear plan, instead of a rebuild you might not need.
What it costs
A Site Triage starts at $500. The final number depends on how big and complex the site is, so I’ll give you an accurate quote once I’ve seen what we’re working with. If you decide to move ahead with a rescue, migration, or rebuild, the cost of the triage rolls into that larger quote, and the rescue itself is quoted per project.
Locked out? Start here
Tell me what’s going on, and we’ll start with a triage so you know exactly what you have. Get in touch and we’ll go from there.